Celebrating 30 Years of Facility Maintenance
Since 1995, MSNW has been delivering total facility services to commercial properties across Washington, Oregon, and Idaho. As we celebrate 30 years in 2025, we extend our heartfelt thanks to our dedicated team members and valued clients who have been part of this journey!
Together, we take
care of it.
On July 1, 1995, Janelle Bruland took a leap and acquired Management Services Northwest, kicking off the janitorial company from her home with a small, tight-knit team of 10.
For two years, Janelle’s dining room served as Management Services Northwest's office, a lively hub where the business began to take shape—until it outgrew the space, leading to the construction of an office next to her family’s home.
More clients requested a wider range of facility services. In response, we launched our Landscape Division to meet the growing demand!
More growth led to the need for more space, better infrastructure, and upgraded systems. It was time to level up! In 2009, we made the big move to a new office in Ferndale—a space that’s still our corporate headquarters today.
2010 was a standout year for Management Services Northwest—streamlined growth, major contracts, and stronger client partnerships. The following years established deeper roots in the PNW, and a sharp focus on team education, safety training, leadership, and BSCAI involvement.
In 2017, Management Services Northwest became MSNW Group LLC.
In 2018, MSNW ramped up its growth. The year also marked the launch of a Safety First culture, the introduction of our landscape construction division, and the appointment of Terell Weg as interim President!
2020 brought both challenges and milestones as MSNW navigated the COVID-19 pandemic. In February, the first disinfection request marked the start of pandemic cleaning as a core part of our business model.
2020 also saw a leadership transition. Janelle Bruland retired as CEO, and Terell Weg stepped in as President and CEO. Terell grew with MSNW from the ground up, starting by cleaning facilities with her family in the company’s early days. Now, she leads MSNW into a new chapter.
2021 marked big changes at the corporate office, including major renovations!
MSNW also established its Southern branch, purchasing a new office in Tacoma.
MSNW proudly serves clients across the Pacific Northwest and continues to experience impressive growth. From a small team of 10 to over 250 dedicated team members and multiple offices, we’ve expanded to meet the needs of our clients and community.
Our success has earned us spots on the Inc. 5000 and Puget Sound Business Journal’s lists of Fastest Growing Private Companies. We’ve also received numerous accolades, including safety awards, recognition as a Top 100 Snow Contractor by Snow Magazine, and honors of excellence across departments—from marketing to landscape design!
For 30 years, we’ve been growing, innovating, and delivering top-notch service—and we’re just getting started! We’re excited for what’s ahead and can’t wait to keep raising the bar in facility services across the region.
Your infection prevention expert
Our PowerUp Program offers safe and effective deep cleaning, sanitization and disinfection services to ensure the spread of COVID-19 is eradicated from your facility.
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We are passionate about constantly elevating our high standard of excellence with the utmost integrity
Who we are
MSNW is the one-call source for all maintenance and facility services. Since 1995, we've been providing the highest quality service to clients throughout the Northwest Region. Over those 25 years, we've sharpened our systems, procedures and company culture to focus on our clients' needs, and care for their facilities as our own.
What we do (so you don't have to)
We are a full-service facility management company. Our goal is to give you the peace of mind that comes with never worrying about whether your building needs are being met.
- Janitorial
- Landscaping
- Maintenance
- Construction Services
- Winter Services
Our team stands for passion, positivity, and professionalism
Giving is not an option, but a responsibility
The folks here at MSNW are more than employees, they are citizens and leaders of their communities. The spirit of philanthropy is at the core of MSNW. Our team members volunteer their time, in their children's schools, churches, and any number of community programs.
Our reputation precedes us.
See what our clients have to say about our service!
"Just to let you know, I had two employees go out of their way to call me to tell me how great the offices look and how nice they smell. Yesterday when the girls were showing up in Mount Vernon there were many comments about how nice it looked. Your crew does a FANTASTIC job!!"
-DERMATOLOGIST PARTNER
"All phases of the landscape scope were done to perfection. From irrigation installation, mitigation planting, subgrade, topsoil installation and of course the planting...perfect."
-FREELAND ENGINEERING
"Navigating this ever-evolving global crisis and responding to the new business needs and challenges requires a dedicated partner, clear and responsive communication, and a commitment to customer service. I am grateful and appreciative of MSNW's dedication and responsiveness to our ever changing and evolving needs."
-SOUND TRANSIT
Playing to win and having fun along the way!
Spring Into Clean: Boosting Facility Health
As allergy season rolls in, facilities across the Pacific Northwest will soon face an influx of dust, pollen, and airborne irritants making their way indoors. These allergens, along with bacteria and other contaminants, can seriously impact indoor air quality and occupant health. Seasonal allergies impact over 50 million Americans